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RMinds enhancing customer experience

US Signs Company: Inventory Management

Business Challenge

A woman-owned, third generation provider of signs, decal, pipe label and tags for a wide variety of commercial customers. With business growing, managing it with current software led to technological challenges and functionality issues. The objective was to create an application that allowed clients to design signs and place orders directly from the comfort of their office

RMinds Solution

  • RMinds partnered with the client and devised the application modernization strategy

  • Developed solution and migrated current data to the latest technology platform

  • Provided additional features and functionalities as per business demand

  • Project was executed on a fixed price model to allow the client to plan budgets

Outcome

  • Faster transactions leading to high revenue and customer satisfaction.

  • Compatibility with other technologies improved.

  • Automated the process of verification and confirmation of product before production.

  • Invoice and payment tracking process automated.

Specific Business benefits

  • Increased revenue generation.

  • Online viewing of how the end product looked liked saved prototyping effort and cost.

  • Multiple product views in different angles led to better customer satisfaction.

  • Provided efficient, accurate, secure and consistent data.

  • User experience and adaptability made easier